News from Our Clinic:
Patient Communication System Update:
Nov 28, 2023
Dear Valued Patients,
Elmsdale Dental Clinic is updating its messaging system to ensure a more streamlined communication with patients. This change will begin at the end of November and be completed by December 4th, 2023.
What does this mean for you?
The phone number from which you were receiving text messages will change. Patients will still be able to respond, in real time, to the new number. The previous SMS (text) number will no longer be valid. These changes DO NOT impact the main Elmsdale Dental Clinic phone number, which remains (902) 883-7624.
This update will give your Elmsdale Dental team the ability to email forms, statements, health history updates, and more from our patient portal. This also means that you could be asked to complete a new health history form prior to your next appointment, even if you have previously completed it. As such, we do apologize in advance for any inconvenience this may cause.
We are anticipating minimal interruptions to the outgoing appointment reminders, but should you have any questions or concerns regarding this, or any other matter, please do not hesitate to contact us.
We appreciate your continued support as we move to better the overall Elmsdale Dental Clinic experience.
Your Elmsdale Dental Clinic Team
PREVIOUS NEWS AND UPDATES:
Masking Update; May 29, 2023
Effective May 26, 2023 The Provincial Dental Board of Nova Scotia announced it would be lifting the mandatory masking previously required in dental clinics.
As such, Elmsdale Dental Clinic has lifted the mandatory masking of our patients and staff in non clinical settings. Your dental care team will still be wearing their mask during your dental procedure and during times of disinfection. We thank you for your patience the last 3 years as we have navigated through the changes. As a patient of the clinic you now have the choice if you wish to wear a mask or not.
Thank you for your continued support and we are excited to finally see your face, all of it, again!
-Your Elmsdale Dental Team!
Covid Update March 21, 2022
Covid Update Nov 23, 2020
Effective immediately, the Provincial Dental Board of NS is requiring dental offices to add to the patient screening questions: if you have been to one of the Covid-19 Exposure Locations please do not attend your dental appointment and follow the appropriate procedures with 811.
If you answer "yes" to any of the following questions please Phone the clinic (902)883-7624 to discuss/reschedule your appointment:
In the past 48 hours, have you, or are you, experiencing the following covid symptoms:
• Fever (greater than 38°C) or cough (New or worsening)
-OR- Two or more of the following symptoms (new or worsening)
• Sore throat
• Runny nose/nasal congestion
• Shortness of breath
Also, have you
• Have you tested positive for COVID-19?
• Have you had close contact, without PPE, with someone who has, or is suspected to have, COVID-19 within the last 14 days?
• Have you travelled outside of Atlantic Canada within the past 14 days or been in close contact with anyone who has?
• Have you visited any of the Covid Exposure Locations as listed on the NS Health evolving Covid Exposure Locations lists (link below)
Please help us keep our patients, our staff and our community safe by following all NS Health and Dr. Strang's recommendations. We are all in this together!
Covid 19 Update- June 5, 2020
We are excited to announce that the time has come for us to reopen our clinic. The Provincial Dental Board of Nova Scotia has released guidelines to allow reopening of dental offices on Friday June 5th, 2020 for emergency and urgent procedures ONLY.
If you have called our emergency line during the pandemic shutdown with dental-related pain, we will be contacting you with an appointment time for an assessment. If you are experiencing a new onset of pain or discomfort, please call the clinic.
If you have an appointment scheduled in the near future, our team will be reaching out to you to either confirm the appointment or change it as required. We will also soon be rescheduling missed appointments due to the COVID-19 closure. We would appreciate everyone’s patience as we work diligently through the schedules.
Our new protocol will follow the guidelines recommended by the Provincial Dental Board of Nova Scotia. Therefore, there will be a few necessary changes to the dental office setting. Please see below.
Guidelines for your dental appointment:
Please do not come to the clinic if you:
are feeling sick;
are experiencing any of the COVID-19 symptoms;
have travelled outside of Nova Scotia or have been in close contact with a suspected or confirmed COVID-19 patient in the past 2 weeks;
reside or work in a facility with a known COVID-19 outbreak.
Please attend your appointment alone; no guests or children will be permitted, unless someone requires assistance.
Please do not arrive more than 5 minutes prior to your scheduled appointment time.
Only 3 persons will be permitted in the waiting room at one time.
Once you arrive at the dental clinic, you will be asked the COVID-19 screening questions again.
All patients must sanitize their hands upon entering the clinic with hand sanitizer provided.
You will be asked to wear a mask to attend your dental appointment, please bring your own if you have one.
Thank you for your understanding and support!
Covid 19 Update- June 1, 2020
Last week we received the news that we had all been anxiously waiting for, with Premier MacNeil and Dr Strang announcing that a number of services, including dentistry, will be permitted to reopen on 05 June. It is important to note that this reopening of dental offices across the province is a phased-in approach , with treatment being limited to the treatment of dental emergencies only. We are currently reviewing the protocols forwarded to us from the Provincial Dental Board so that we may continue to provide the safest environment possible within which to treat our valued patients. Once the guidelines have been reviewed and protocols tested we will communicate with patients that contacted us throughout the Pandemic with dental emergencies and will schedule appointments. If you are experiencing a new onset of dental emergency symptoms, please contact us directly and we will schedule an appointment.
Having said that, life is not going be the same as it was before the outbreak, and this is certainly true for our clinic as well as all other offices across the country. Therefore , we encourage patience and understanding as we go forth into the “ New Normal” together. We ask you please DO NOT phone the clinic at this time to reschedule your routine hygiene appointments and routine restorations. We will be contacted you once we are able to provide those services but during this first phase will need our phone lines for emergency care. Be assured our staff is working very hard to maintain the highest level of oral health care .
We look forward to seeing your smiles again!❤️
Stay Up to Do with the latest at Elmsdale Dental including Covid-19 updates- Like us on Facebook
Have you or are you experiencing COVID-19 Symptoms, including:
• Fever (greater than 38°C) or feverish chills, sweats, muscle aches, light-headedness;
• New or worsening cough;
• Sore throat (difficulty swallowing);
• New or worsening runny nose;
• New or worsening shortness of breath; or • New or worsening headache.
Do you fall into a category having the following COVID-19 Risk Factors:
• Close personal contact, without PPE, with a suspected or confirmed COVID-19 patient within the past 2 weeks; or
• Travel outside of Atlantic Canada (Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland and Labrador by air, car, bus or otherwise) in the past 2 weeks
If you have answered yes to Symptoms or Risk Factors and are scheduled to attend Elmsdale Dental Clinic please phone the clinic at (902)883-7624 to reschedule.
If you answered YES to 2 or more of the symptoms listed above and have not been tested for COVID-19, please phone 811.