ELMSDALE DENTAL CLINIC
Where your smile is our business
We are dedicated to providing our patients the best dental experience by offering high-quality, client-centered care in a comfortable and Family friendly environment. Every patient is important to us. We strive to be of value to our patients with a goal to exceed their expectations.
Update June 5, 2020
⚠️ PLEASE READ ⚠️
We are excited to announce that the time has come for us to reopen our clinic. The Provincial Dental Board of Nova Scotia has released guidelines to allow reopening of dental offices on Friday June 5th, 2020 for emergency and urgent procedures ONLY.
If you have called our emergency line during the pandemic shutdown with dental-related pain, we will be contacting you with an appointment time for an assessment. If you are experiencing a new onset of pain or discomfort, please call the clinic.
If you have an appointment scheduled in the near future, our team will be reaching out to you to either confirm the appointment or change it as required. We will also soon be rescheduling missed appointments due to the COVID-19 closure. We would appreciate everyone’s patience as we work diligently through the schedules.
Our new protocol will follow the guidelines recommended by the Provincial Dental Board of Nova Scotia. Therefore, there will be a few necessary changes to the dental office setting. Please see below.
Guidelines for your dental appointment:
Please do not come to the clinic if you:
are feeling sick;
are experiencing any of the COVID-19 symptoms;
have travelled outside of Nova Scotia or have been in close contact with a suspected or confirmed COVID-19 patient in the past 2 weeks;
reside or work in a facility with a known COVID-19 outbreak.
Please attend your appointment alone; no guests or children will be permitted, unless someone requires assistance.
Please do not arrive more than 5 minutes prior to your scheduled appointment time.
Only 3 persons will be permitted in the waiting room at one time.
Once you arrive at the dental clinic, you will be asked the COVID-19 screening questions again.
All patients must sanitize their hands upon entering the clinic with hand sanitizer provided.
You will be asked to wear a mask to attend your dental appointment, please bring your own if you have one.
Thank you for your understanding and support!
Update June 1, 2020
Last week we received the news that we had all been anxiously waiting for, with Premier MacNeil and Dr Strang announcing that a number of services, including dentistry, will be permitted to reopen on 05 June. It is important to note that this reopening of dental offices across the province is a phased-in approach , with treatment being limited to the treatment of dental emergencies only. We are currently reviewing the protocols forwarded to us from the Provincial Dental Board so that we may continue to provide the safest environment possible within which to treat our valued patients. Once the guidelines have been reviewed and protocols tested we will communicate with patients that contacted us throughout the Pandemic with dental emergencies and will schedule appointments. If you are experiencing a new onset of dental emergency symptoms, please contact us directly and we will schedule an appointment.
Having said that, life is not going be the same as it was before the outbreak, and this is certainly true for our clinic as well as all other offices across the country. Therefore , we encourage patience and understanding as we go forth into the “ New Normal” together. We ask you please DO NOT phone the clinic at this time to reschedule your routine hygiene appointments and routine restorations. We will be contacted you once we are able to provide those services but during this first phase will need our phone lines for emergency care. Be assured our staff is working very hard to maintain the highest level of oral health care .
We look forward to seeing your smiles again!❤️
Update May 27, 2020
The Elmsdale Dental Clinic remains closed at this time due to the COVID-19 mandated shutdown. We know that many of you have been waiting for dental care and we appreciate your understanding during these unprecedented times. We are working hard behind the scenes in preparation for our re-opening in regulation with health and safety measures put in place by our government and the NS Provincial Dental Board.
At this time, we do not yet know what our opening date will be. When that date is confirmed, patients of the clinic who have had a dental emergency during the shutdown will first be contacted to schedule an appointment. Patients who had an appointment cancelled during the shutdown will also be contacted at a later date for rescheduling.
The COVID-19 pandemic has created unique challenges for individuals and businesses. There will be changes to how the clinic will operate initially and we will appreciate your patience as we all adjust to our new normal.
We will share additional information on our re-opening protocol once these are put in place. We thank you for your understanding and look forward to seeing you all again!
Your Elmsdale Dental Team
EFFECTIVE APRIL 1, 2020
Due to the recent confirmation of community transmission of COVID-19 in Nova Scotia, our Provincial Dental Board has updated its protocol. This update requires that emergency dental treatment ONLY be provided at Designated Emergency Dental Clinics.
With this protocol in place, we at Elmsdale Dental are unable to administer dental care, including emergency treatment as of April 1st, 2020.
Should you experience a true dental emergency such as significant pain or swelling, prolonged bleeding and/or orofacial trauma, please call our emergency line. These calls will be triaged by our dentists over the phone. If a referral is deemed necessary, appropriate documentation will be sent to a Designated Emergency Dental Clinic.
Thank you for your patience and understanding during these unprecedented times.
Your Elmsdale Dental Team
March 16, 2020
CLOSED until further notice. Please DO NOT phone the clinic to cancel your dental appointment, we have removed you from our schedule and will contact you to reschedule the appointment when the closure has been lifted. If you are experiencing a dental emergency including pain, swelling redness or facial trauma, please phone our emergency line at (902)456-4093.
Advisory March 2020
We are proud of our office here at Elmsdale Dental. Patients are the heart of our practice, so it makes sense that we would go out of the way to provide comfortable waiting and treatment areas complete with the types of amenities you would like to see. We believe our patients deserve only the best, and our staff works hard to deliver a superior experience at every visit.
Insurance and Payment
Our office welcomes many types of dental insurance, and our insurance and payment coordinator will be happy to assist you in determining what type of benefits are available to you through your insurance plan. Payment arrangements for account balances are due at the time services are rendered, so please bring your insurance card with you to your first visit. We accept many forms of payment, including cash, debit and most major credit cards. You can also speak with our Financial Coordinator about flexible payment options available for major dental services including third party financing.
If you have lingering questions concerning the financial aspect of your visit, our Office Manager and Financial Coordinator are on-hand during regular business hours to answer your questions and address your concerns.